My career began with words, but it evolved into designing the systems behind them; a natural evolution of Jenn Marie from writer to strategist to systems designer.
I now enjoy taking systems that depend on memory, manual coordination, or tribal knowledge and turning them into scalable workflows without losing the human experience that made them successful in the first place.
My work spans workflow automation, operational design, content operations, AI-enabled systems, and information architecture, often for organizations navigating growth, complexity, or resource constraints.
These projects showcase how requirements analysis, UX thinking, and systems design can work together to improve efficiency, visibility, and user experience.
Writing My Way Up 